Page 40 - Public Gaming International September/October 2017
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OVERCOMING OBSTACLES ON



                   THE JOURNEY TO iLOTTERY



                                 Lotteries Look to Join Retail World with Online Sales

                            Jim Acton, Lottery Industry Consultant and PGRI Editorial Contributor




            n January 2017, Virginia Lottery direc-  same committee. “It’s bad for business,”  internet. And their activities have delayed,
            tor Paula Otto appeared before Virginia’s   said Chuck Duvall, a lobbyist representing   altered and, in some cases like Virginia,
            House General Laws subcommittee to  7-Eleven. “Customers don’t just buy lottery   stalled lotteries’ efforts to expand their busi-
         Imake the case for expanding iLottery   tickets. They buy cigarettes. They buy soft   nesses and, ultimately, increase revenues for
          in Virginia, which currently allows only   drinks. And sometimes they buy beer. And   good causes.
          subscriptions. Director Otto noted that   all of those are higher markup items than the   The National Association of Convenience
          the Virginia Lottery has been selling online   lottery ticket. So if we don’t have that body  Stores (NACS) has been particularly forceful
          for ten years, but that an expansion could   in the door, we are probably not    in this fight, on both the federal
          increase revenue for the Commonwealth by   going to sell those other products.”  and state levels. Locally, they send
          an estimated $25 million for education over   Despite the overwhelming           representatives to testify at legisla-
          five years.   Otto cited successes in other  evidence that the lobbyist’s claims   tive hearings and publish scathing
          states and presented details of how brick-  are not borne out by experience,     op-eds in newspapers. Federally,
          and-mortar retailers would be included in   elected officials sided with the     their lobbyists are fighting the
          the program.                        retailers and the iLottery bill was          Department of Justice’s interpre-
            But a coalition, led by convenience store   overwhelmingly defeated by the     tation of the Wire Act to weaken
          owners, sounded the alarms in front of the   subcommittee.                       lotteries’ role in online gaming.
                                               “It was disappointing but we                 So far, four states offer same
                                              gave it our best shot,” Otto said.           day/single-ticket online lottery
                                              “Clearly, we need to continue to             games:
                                              work with our traditional retailers to assure   Illinois (March 2012)
                                              them that we are interested in attracting new   Georgia (November 2012)
                                              players, not taking away their current ones.”    Michigan (August 2014)
                                              For the past five years, Virginia’s strategic   Kentucky (April 2016)
                                              plan has focused on growing the player base   These lotteries will be joined by New
                                              as a responsible way to grow revenues.  Hampshire in 2018 as NH Governor Chris
                                               “Lotteries need to keep pushing for  Sununu signed legislation in June allowing
                                              additional platforms on which to sell our   the lottery to sell its products online.
                                              products,” she continued.  “The market has   A number of other states, like Virginia,
                                              changed.  Our strategy for long-term sales,  offer subscriptions only.
                                              profit and player growth includes digital
                                              innovation with the goal of creating an   OPPONENTS FIGHT BACK WITH
                                              omnichannel delivery system.  We believe   DUBIOUS RESEARCH
                                              this strategy complements digital efforts   New Hampshire’s success in passing
                                              underway at the most successful traditional   iLottery legislation came at a time when its
                                              brick-and-mortar retailers.  iLottery is just   southern neighbor, Massachusetts, has strug-
                                              one component of our digital strategy.”    gled against fierce opposition. Opponents of
                                                The trend of a small number of coalitions   online gaming have resorted to the distri-
                                              banding together to fight U.S. lotteries as   bution of self-created, erroneous “research.”
                                              they search for additional sources of reve- Case-in-point – the attempt to move along
                                              nue has grown during the past few years.  iLottery legislation in Massachusetts. Each
                                              Associations as diverse as the National   year for several years, iLottery legislation
                                              Association of Convenience Stores and the   has been introduced only to fall apart. In
                                              Virginia Assembly of Independent Baptists  2017, thanks to countless meetings with key
                                              have joined forces to thwart the move to the   legislators and information dissemination,

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