Page 52 - Public Gaming International September/October 2017
P. 52

It’s Time: The Real Retail





        Optimization is Here










        New, Patented


        Innovation from                        In the U.S., more than 61 percent of lottery sales
                                               are driven by instant products, or “scratchers” as
                                               many call these colorful, entertaining games that
        Scientific Games                       have become part of the fabric of American life.

                                               Instant games rang the registers at stores of every
        Revolutionizes                         size to the tune of $48.8 billion in 2016, bringing

                                               somewhere in the neighborhood of $10 billion in
        Lottery Ecosystem                      transfers  to  the  programs  funded  by  lotteries  in
                                               44 states.


                                               Yet, for one of the biggest consumer products sold in stores today, there has
                                               never been advanced technology that wraps around instant games in the retail
                                               environment. And despite the fact that retailers of every size have pushed hard for a
        solution that significantly improves speed-of-service for their customers who buy lottery, to date it has not happened.

        Now it’s time, and NASPL 2017 is the place. The innovation teams at Scientific Games have been laser-focused on making these
        valuable consumer products highly efficient for retailers to sell, secure, display and market – as well as manage accounting and
        inventory. Continuing a long history of industry-leading technology firsts, the company will unveil its latest innovation in a highly
        secure area of the Scientific Games exhibit during the NASPL conference in Portland.

        “Finally, a solution that addresses the pain points at retail associated with selling scratch lottery games,” said Mark Hagen, Senior
        Category Manager at 7-Eleven, an international convenience store chain with more than 56,000 locations.

        A major focus of Scientific Games’ R&D, the new, patented technology has been previewed by several major national retail chains.
        It has been kept highly confidential, and is currently in a pilot test for one of the largest retailers in the U.S., which predicts “it will
        revolutionize the way instant games are sold at retail.”


        “Our industry talks about optimization and efficiency in the retail environment, and yes, we have technology for draw games. But to
        date, the industry has not optimized retailer operations for instant games. Our new technology is going to change everything for
        retailers, there is nothing like it,” says Randall Lex, Director of Program Management, at Scientific Games Lottery. Lex
        held executive leadership roles for more than 10 years with the New York Lottery, building
        the lottery’s casino gaming systems and retailer base into to one of the largest in North
        America, and later served as the National Vice President of Operations at Linq3.


        Lex is now teamed up with Jeff Sinacori, Vice President, Retail Development at Scientific
        Games, who previously owned the New York Lottery’s top-selling retail store for many years.
        Known to many as the preeminent expert on lottery retail, Sinacori has helped lotteries in
        37 U.S. states and seven countries develop their retailer networks. He has a unique skillset
        that recognizes the challenges retailers have when it comes to the day-to-day tasks of
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