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// PUBLIC GAMING INTERNATIONAL // September/October 2016
Paul Jason:
You resurrected Norwegian
Cruise Lines (NCL) from mediocrity to be-
ing best-in-class. The innovations you spear-
headed and your tenacious focus on execution
elevated NCL to setting the gold standard for
the entire industry. That is a matter of re-
cord, both as a universal customer experience
and as per the metrics that reflect the market
share and financial performance of NCL.
How might some of that leadership experi-
ence inform your approach to helping your
lottery operator customers become the gold
standard in the games-of-chance industry?
Kevin Sheehan:
Thanks, Paul, I ap-
preciate the kind words. When I joined
Norwegian Cruise Line we certainly had
our challenges, and I am very proud that
under my leadership we went from being,
as you said, mediocre and not considered
a formidable competitor to being best-in-
class and the most profitable company in
our industry.
Fortunately, Scientic Games already
has a strong foundation, having just an-
nounced its third consecutive quarter of
year-over-year increases in revenue, operat-
ing income, and cash flows from operating
activities. Importantly, Lottery is a big con-
tributor to our success. In our recently an-
nounced second quarter, Lottery revenue
increased $13.7 million; operating income
increased $8.9 million, and our instant
games business is performing exceptionally
PUBLIC GAMING
INTERVIEWS
Kevin
SHEEHAN
Chief Executive Officer and President
Scientific Games Corporation
Meet Scientific Games’ New CEO …
Kevin Sheehan joined Scientific Games Corporation as Chief Executive Officer and President in August 2016 as the Com-
pany’s previous CEO, Gavin Isaacs, moved to a more strategic role as Vice Chairman of the Board of Directors. Previously
Kevin served as Chief Executive Officer and President of Norwegian Cruise Line Holding Ltd., comprised of Norwegian
Cruise Line and Prestige Cruises International, Inc., which operates Oceania Cruises and Regent Seven Seas. At Norwe-
gian, Kevin led major initiatives to expand the company’s revenues and increase profitability in the midst of a difficult eco-
nomic climate. He also focused the organization on delivering increased guest services, raising guest satisfaction scores
to record levels. In 2013, Sheehan completed Norwegian’s successful initial public offering on NASDAQ, and in 2014, he
completed the acquisition of Prestige Cruises International, the market leader in the upscale cruise segment. Kevin’s man-
agement philosophy of leading by example enabled him to reinvigorate Norwegian by opening lines of communication and
creating a positive corporate culture. Prior to Norwegian, Kevin was with Cendant.
His last role was Chief Executive Officer of Vehicle Services, which included global responsibilities of Avis, Budget, PHH
Vehicle Management Services, and Wright Express. Kevin‘s earlier career included nearly 10 years in the media industry. He
served as President of STT Video Partners, a joint venture between Time Warner, HBO and Sega, to offer interactive cable
services directly into consumers’ homes. He was also instrumental in the creation and launch of Telemundo. In 2011, Kevin
was named “Miami Ultimate CEO” by the South Florida Business Journal, and in 2014 EY named him an “Entrepreneur of
the Year.” Kevin holds a Bachelor of Science degree in Accounting from Hunter College and an MBA from New York Uni-
versity’s Graduate School of Business. He is also a Certified Public Accountant.