JANUARY/FEBRUARY 2016 • Consumers Leading the Way to Convergence: Insights into Systems Technology • Aurora Navigator: The Lottery Back-Office Solution that lets You See it YOUR Way • Debunking Myths about Internet Gambling • Three (Un) Conventional Strategies to Stimulate Sales of Lottery Tickets PGRI Fernando Paes Afonso Santa Casa da Misericórdia de Lisboa/Santa Casa Gaming Department Hansjörg Höltkemeier Deutsche Klassenlotterie, Berlin and European Lotteries Association (EL) Gary Grief Texas Lottery and U.S. Powerball Group Jean-Luc Moner-Banet  Société de la Loterie de la Suisse Romande and World Lottery Association (WLA) Andy Duncan Camelot UK Lotteries Inmaculada García Martínez Sociedad Estatal de Loterías y Apuestas del Estado (SELAE) Powerball Hits at $1.586 Billion! Gavin Isaacs Scientific Games Corporation Jim Kennedy Scientific Games Corporation Thierry Pujol La Française des Jeux (FDJ), the French National Lottery FEATURED INTERVIEWS