Totalizator Sportowy received its first certificate in 2013 - another one in 2017. At that time, its primary area of activity was the LOTTO ground sales network. In 2020, the certificate was also awarded to new business areas of the company, i.e. slot machine arcades outside casinos, the only legal online casino in Poland, Total Casino and lotto.pl. This year, for the fourth time, an independent audit confirmed compliance with the highest global standards in all areas of activity at Totalizator Sportowy, and this was confirmed by the international organization European Lotteries.
– Another, fourth in a row, Responsible Gaming certificate proves that Totalizator Sportowy is a company with a high sense of social responsibility. The safety of our players and employees is crucial to us and is one of the pillars of the company's operations. We are developing in the business area and at the same time we make sure that our products are safe - from the design stage to marketing communication. The certificate means not only maintaining the highest standards, but above all, development in each of the eleven certified areas. I am particularly pleased with the maximum rating for responsible gaming management - said Olgierd Cieślik, President of the Management Board of Totalizator Sportowy.
Certification, in accordance with the European Standards for Responsible Gaming, covers eleven areas and segments of activity, which include: responsible gaming management, employee training, game design, marketing and advertising activities, research, communication with stakeholders and player education. It takes place every three years and is confirmed by an independent audit. The Responsible Gaming certification is recognized by the World Lottery Association.
European Lotteries is an international organization associating both public and private lotteries. Its members offer gambling services in accordance with the laws applicable in the jurisdictions of the countries concerned. The headquarters of the organization is located in Lausanne (Switzerland). Since 2007, the association also has a representative office in Brussels.
Responsible Gaming is a program that Totalizator Sportowy has been implementing since 2010. It is one of the fundamental pillars of the company's strategy, based on international standards and recommendations developed by independent industry organizations European Lotteries and the World Lottery Association. The aim of the program is primarily to protect players from the effects of gambling and ensure the safety of sellers, as well as education and reliable information on Responsible Gaming mechanisms, which increases awareness of reasonable and controlled gaming in a safe environment. More about the program can be found at www.totalizator.pl/zaangazowanie/csr and in the Totalizator Sportowy Sustainable Development Report for 2022