Published: December 3, 2022

JOB: Canada Responsible Gambling Council 'Manager, Train and Knowledge Translation' -Hybrid Work Environment, Toronto-based

Responsible Gambling Council
The Responsible Gambling Council (RGC) is an independent and respected non-profit organization that has been a leader in gambling harm prevention and minimization in Canada, and globally for 40 years.

Position: Manager, Train and Knowledge Translation
Type: Full-time, Permanenting

Location: Hybrid Work Environment, Toronto-based
Deadline: December 4, 2022

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling (RG)—providing insights to industry stakeholders through its research, advisory services and problem gambling prevention programs, as well as accrediting responsible gambling initiatives to gambling companies across the globe. Based in Toronto, RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

Reporting to the Associate Director, RG Plus, the Manager, Training and Knowledge Translation will work alongside a team of researchers to employ innovative and creative strategies to synthesize research findings into various materials designed to promote responsible gambling, with a particular focus on the development of RG training programs. The ideal candidate has a genuine interest in creating awareness and understanding about gambling-related risks and harms, and supporting the building of knowledge and skills to help players make informed decisions about their gambling. Key competencies required are: very strong writing skills, previous experience developing training programs, an ability to engage and motivate diverse learners, and enthusiasm for working collaboratively from a public health lens.

Key Responsibilities

  • Design and develop creative responsible gambling training programs and materials for a variety of audiences that are aligned with current research and adult-learning best practices, including both e-learning and instructor-led modules and resources
  • Create evidence-informed curricula to facilitate strategic training activities that support key priorities and industry standards
  • Select and manage resources, including external vendors, to develop and deliver training
  • Lead RG training reviews, needs assessments, and evaluations to ensure that training is meeting client program needs
  • Oversee the synthesis and mobilization of responsible gambling research into accessible health promotion materials (e.g., dynamic presentations and posters, interactive workshops, briefing notes, etc.) for various stakeholders, including the public, players, people with gambling concerns, researchers, gaming operators, and gaming regulators
  • Work collaboratively with clients, staff across the organization, and external stakeholders


  • Post-secondary degree/diploma in adult education, health promotion, human services, communications, or equivalent; CTDP designation is an asset
  • Minimum of 5 years experience managing programs or projects (including training programs)
  • Maintains knowledge of industry trends and new Learning Management technologies
  • Excellent communication and relationship development skills
  • Proven ability to design, implement and manage large-scale programs with high visibility
  • Creative and strategic thinking
  • Exceptional communication and facilitation skills (both in person and virtual)
  • Proven ability to manage project schedules and achieve deliverables
  • Strong organizational skills
  • Attention to detail coupled with a strong commitment to high quality work
  • Enthusiastic, collaborative team player with demonstrated ability to show initiative
  • Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines
  • Ability to effectively present information and respond to questions from clients & customers with a high degree of professionalism
  • Demonstrated ability to report complex concepts and findings in clear, simple language for a wide range of audiences
  • Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner
  • Technological competencies (Microsoft Office; collaborative platforms and learning management systems)
  • Experience in gambling harm prevention or knowledge of the gambling industry is an asset

Annual salary range for this position is $65,000 - $79,000, commensurate with skills and experience, plus excellent benefits and flexible work environment. 

RGC has COVID-19 protocols in place to ensure the health and safety of our staff. RGC operates in a hybrid work environment.  The successful candidate will be expected work in the Toronto office when needed.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Deadline for applications is December 4, 2022.


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