Published: February 23, 2021

Scientific Games announces Merv Huber-Calvo has been named “2021 CRM Executive of the Year”


LAS VEGAS and ATLANTA – February 22, 2021 – Scientific Games Corporation (NASDAQ:
SGMS) (“Scientific Games” or the “Company”) announces Merv Huber-Calvo has been named “2021 CRM Executive of the Year” in the Heptagon Awards for Customer Relationship Management (CRM) Digital Marketing Excellence by Optimove. Huber-Calvo, Director of iLottery Growth Marketing for Scientific Games, was recognized for his work on the Pennsylvania Lottery’s iLottery customer relationship management program. Additionally, Huber-Calvo’s team was nominated for “2021 CRM Team of the Year” for their work on the program. 

This was the inaugural year for Optimove’s Heptagon Awards, which honor the most inspiring digital CRM campaigns, teams and marketers across hundreds of professionals and well-known brands spanning many industries.

Huber-Calvo, who led CRM for the record-breaking Pennsylvania iLottery program and helped Scientific Games grow the Lottery’s online/mobile sales to $1 billion in less than two years, has worked in online game entertainment for 15 years. His team collaborates with seven U.S. lotteries, implementing digital marketing strategies to engage with players and responsibly grow both digital and retail lottery sales.

“There’s one thing that makes the difference between great and incredible teams: superstars. Our Individual Awards category is where Optimove singles out specific people who led measurable growth by planning, orchestrating, measuring and optimizing hundreds of personalized CRM marketing campaigns,” said Varda Tirosh, Chief Customer Officer for Optimove. “Merv continuously leads his team to test and experiment, leverage data to optimize marketing strategy, and find ways to stand out. His vast experience in CRM combined with his sharp and analytical mindset makes him an
undisputed leader in the space.”

Optimove provides a CRM marketing hub that helps promotional and data-centric brands intelligently scale their CRM marketing by gaining a deeper understanding of customers and orchestrating multichannel marketing campaigns, leveraging advanced AI.

“We are so proud of Merv and his entire team for their outstanding work for our lottery customers’ digital programs. This significant recognition in global digital marketing outside our industry validates that great work and results. Merv is a dynamic and creative leader. His out-of-the-box thinking helped
the Pennsylvania Lottery make iLottery history and maximize the performance of all our customers’ digital programs including loyalty and online promotions,” said Pat McHugh, EVP and Lottery Group Chief Executive for Scientific Games.

Huber-Calvo oversees a team of CRM professionals who apply segmented multi-channel marketing campaigns and promotions to drive player engagement and retention for all Scientific Games digital programs including iLottery, loyalty and second-chance solutions. The Company’s investment in this critical discipline and team over the last several years ensures its lottery partners have the right expertise to help facilitate their growth initiatives from retail to digital.

Under Huber-Calvo’s CRM leadership his team helped grow the Pennsylvania Lottery’s online/mobile sales to nearly $1.7 billion since the launch in May 2018, increasing 72% from 2019 to 2020 and helping the Lottery return maximum proceeds to support vital state programs for older Pennsylvanians. The growth is continuing with record revenue in January 2021 at 103% higher than January 2020.

Scientific Games launched the world’s first secure lottery retail instant game in 1974, the first digital instant game in the U.S. in 2014, and is the leading provider of lottery interactive games, mobile apps, player loyalty programs and other interactive products and services in the U.S. lottery industry.
© 2021 Scientific Games Corporation. All Rights Reserved.

About Scientific Games Scientific Games Corporation (NASDAQ: SGMS) is a world leader in entertainment offering dynamic games, systems and services for casino, lottery, social gaming, online gaming and sports betting. Scientific Games offers the gaming industry's broadest and most integrated portfolio of game content, advanced systems, cutting-edge platforms and professional services. Committed to responsible gaming, Scientific Games delivers what customers and players value most: trusted security, engaging entertainment content, operating efficiencies and innovative technology. For more information, please visit
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Forward-Looking Statements In this press release, Scientific Games makes "forward-looking statements" within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as "will," "may," and "should." These statements are based upon management's current expectations, assumptions and estimates and are not guarantees of timing, future results or performance. Therefore, you should not rely on any of these forward-looking statements as predictions of future events. Actual results may differ materially from those contemplated in these statements due to a variety of risks, uncertainties and other factors, including those factors described in our filings with the Securities and Exchange Commission (the “SEC”), including Scientific Games’ current reports on Form 8-K, quarterly reports on Form 10-Q and its latest annual report on Form 10-K filed with the SEC on February 18, 2020 (including under the headings "Forward-Looking Statements" and "Risk Factors"). Forward-looking statements speak only as of the date they are made and, except for Scientific Games' ongoing obligations under the U.S. federal securities laws, Scientific Games undertakes no obligation to publicly update any forward-looking statements whether as a result of new information, future events or otherwise.

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