Skip to main content
Published: August 4, 2025

The UK National Lottery says its shop machines and app are operational again after being taken down for a technology upgrade.

National Lottery up and running again after weekend shutdown

Allwyn, which runs the National Lottery and its associated games such as Set For Life, Thunderball and Euromillions, said that store terminals were back on at 9am today, and the website and app were up and running at 9.30am.

The first ticket bought on a new “state-of-the-art” Wave lottery terminal – of which there are 8,000 in shops across the UK – was bought in Peterlee, Durham. One of the new Wave terminals | Allwyn/PA Wire

Allwyn said it had sold a ticket across all four main games – Set For Life, EuroMillions, Thunderball and Lotto – within two minutes of retail shops opening for trading.

The Lottery will be the same online as before as the upgrade was back-end technology, but the new Wave terminals should speed up transactions, Allwyn said. 

Allwyn chief executive Andria Vidler said: “We’re very grateful to players and our retail partners for their support over the weekend, as we modernised legacy systems and went live at 9am this morning. This was several hours ahead of schedule and, in the first hour alone, we sold over 118,000 tickets.”

All draw game sales and prize claims were paused in shops across the UK from 11pm on Saturday night following the Lotto and Thunderball draws to allow for the technology overhaul. The National Lottery website and app were also down over the same period.

During the pause, Allwyn transferred and upgraded the National Lottery’s gaming and retail systems to new platforms.

The Czech-based Allwyn group – which took over the 10-year licence to run the lottery from Camelot in February last year – said the systems and in-store terminals powering The National Lottery dated back to 2009, “before iPads, Uber and Instagram”, which now needed to be modernised to deliver on “ambitious” plans for a National Lottery “fit for the future”.

https://www.nationalworld.com/news/uk/national-lottery-running-again-weekend-shutdown-5255659