The Player Journey Runs Through Digital Lottery PGRI SMART-Tech 2024 Hilton Fort Lauderdale Beach Resort March 12 to March 14, 2024 March 12, Tuesday: Opening Night Reception March 13, Wednesday: Breakfast, lunch and Conference sessions all day followed by reception March 14, Thursday: Breakfast, Conference sessions followed by lunch and reception See PublicGaming.org for complete information and conference updates n Conference Info & Details: www.PublicGaming.org n News website: www.PublicGaming.com n View video-recorded presentations: www. PGRItalks.com n e-mail: Pjason@PublicGaming.com SMART-TECH 2 0 2 4 Retail Modernization Responsible Gaming In-store Shopping Players Clubs Data and Predictive Analytics PAM iLottery Mobile Lottery Loyalty Programs CRM Digital in-store checkout KYC (Know Your Customer) Digital POS Player-Centric Digital Lottery as the Unifying Principle
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