JOB: Wisconsin Lottery -Customer Service Specialist Prize Claims & Payments

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Position Title: Customer Service Specialist – Prize Claims & Payments

Organization: Wisconsin Department of Revenue

Department: Wisconsin Lottery

Location: Madison, WI

Job Number: 21-00881

Post Date: March 19, 2021

Close Date: April 5, 2021

Salary Range:  

Starting $18.69 to $26.00 per hour ($38,875 to $54,080 annually) depending on qualifications, plus excellent benefits.


Seeking an energetic, detail-oriented customer service specialist to process prize payments and financial transactions, with excellent communication skills. This Lottery position will primarily provide customer service in the validation of lottery game prizes for walk-in and mail-in claim processing, including performing financial related transactions (e.g., issuing of special checks, reconciliation of checks for prizes paid), etc.  Positions also include various administrative duties.

The Wisconsin Lottery, an over $700 million a year business, is a division of the Wisconsin Department of Revenue. 

How to apply: 

Go to and enter 21-00881 into the Job Announcement Code field.  Follow specific instructions there, to apply online.

Direct Link:


Linda Weber, Human Resources Specialist - Senior, 608-261-7687 , This email address is being protected from spambots. You need JavaScript enabled to view it.