PGRI Lottery Expo Transformed

Preliminary Program for

Lottery Expo: Transformed and

POST-COVID19 Lottery: the Movie 

October 14-16, 2020

Co-Host:

Tennessee Education Lottery Corp.

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Producers

 and co-hosts:  

   

 

 

   

 

Leading Actors:

 

 

 

 

Cast Member:

 

Preliminary Program for Lottery Expo: Transformed and

POST-COVID19 Lottery: the Movie

October 14 Wednesday 

Show-time: 10:00 am CST Central Standard Time

Rebecca Hargrove and Paul Jason WELCOME you to Lottery Expo: Transformed

Introduction                                    10:00 to 10:15 am CST

The Movie will open with an attention-getting prelude to provide context and purpose for the project, introduce the actors, and set the tone for what will be a cinematic event.  The fundamental theme of the Movie: How are we preparing for the most profoundly disruptive period of change in 75 years?

Back in March and April, we all felt we were on the precipice of disaster.  It did not turn out that way, at least in terms of lottery sales.  But do we take this reprieve and hold out hope that things will now return to normalcy, albeit slowly?  Or do we reckon that forces unleashed by the pandemic will derail a return to anything like our pre-COVID life; and do we embrace this opportunity to, like the Phoenix, rise out of the ashes of major disruption to create something new and even better? 
Introductory commentaries from lottery directors and top Producer/Sponsor CEO's.

Each session to include a 5-minute video that speaks to the general session topics of life-changing disruptions, facing adversity with ingenuity and perseverance, futurists’ insights into the Post-COVID19 world; how SWOT applies to our strategic planning process; how technology is being applied to change the face of the Retail Market-place, the future of online shopping, online consumer behaviour; how online merchants and social media operators expect the online world to evolve over the next two to three years; how the broad games-of-chance industry is evolving and how that perspective may inform our strategies for how to optimize performance in the market-place.   Each session to also include a montage of Lottery directors’ thoughts on the session topic. 

Let’s begin …

 

Session I                                                       10:15 to  11:45 am CST

The Big Picture:  Sometimes things don’t happen for decades, and sometimes decades happen in weeks.  The world is changing at warp-speed.  Following the pandemic, how do we think consumer behaviors will change and how will that impact the lottery industry … Are we prepared to optimize on the opportunities and navigate the challenges?   How will big-picture macro-economic/sociological/ cultural changes filter down to reshape specific industries … like retail, recreational gaming, and Lottery?  How might consumer lifestyles and player behaviour be permanently changed as a result of the pandemic?  For instance, might long-term negative impacts on travel result in more discretionary income being spent on local forms of entertainment, like Lottery?  Might lower disposable income result in a shift from casino gambling to lottery?  Will social distancing change the way lottery is played at retail?  Does increased online activity mean that Lottery should increase its presence online, and diversify its online initiatives?   And how have operational changes necessitated by the pandemic revealed new and better solutions, best-practices, and ways to operate that will continue on into the future?  Etc.

Presentations:
Impact of Covid on the Global Lottery Industry:  Jay Gendron, Chief Operating Officer Lottery, IGT

Mike Veverka, Founder & Chief Executive Officer, JUMBO Interactive 

Roundtable Discussion LeaderGordon Medenica, Director, Maryland Lottery and Gaming, and Lead Director of Mega Millions

Panelists:

Mandy Carter, Director of Retail Development, Scientific Games

James Maida, Chief Executive Officer, GLI (Gaming Labs) 

Mark Michalko, Executive Director, North Carolina Education Lottery

Ryan Mindell, Lottery Operations Director, Texas Lottery

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote

Mike Veverka, Founder & Chief Executive Officer, JUMBO Interactive

15-minute Intermission   No dead-time though.  We will have something fun and interesting to play during these break-times! 

Session II                  NOON to 1:15 pm CST Central Time   

SWOT: Strengths, Weaknesses, Opportunities, Threats

How can the SWOT method for systematically assessing the lay of the land, and designing action plans to optimize performance and results, be applied to guide us in the post-COVID19 world?  How might Team Lottery identify and leverage its strengths and mitigate its weaknesses; capitalize on opportunities; and prepare for threats to its business model?  And how might SWOT be applied to optimize performance of the National Games – Powerball and Mega Millions.      

Presentation:  TBD from Scientific Games

Roundtable Leader: May Scheve Reardon, Executive Director, Missouri Lottery; Chair of Powerball Group

Gretchen Corbin, President & CEO, Georgia Lottery Corporation

Rebecca Hargrove, President & CEO, Tennessee Education Lottery Corp. and President of the World Lottery Association

Gordon Medenica, Director, Maryland Lottery & Gaming and Lead Director of Mega Millions

Drew Svitko, Executive Director, Pennsylvania Lottery

Bret Toyne, Executive Director, MUSL (Multi-State Lottery Association)

30-minute Intermission   No dead-time though.  We will have something fun and interesting to play during these break-times!

1:45 pm CST to 2:15 pm CST:  6-minute Producer CEO interviews 

World Lottery Association Roundtable    to 3:00 pm CST            

Rebecca Hargrove, President & CEO, Tennessee Lottery, President of the WLA

Lynne Roiter, President & CEO, Loto-Québec, President Interprovincial Lotteries, and NASPL representative to the WLA

Luca Esposito, Executive Director, World Lottery Association

Roundtable to discuss leadership with the officers of North American Association of State & Provincial Lotteries (NASPL)  

to 4:00 pm CST

Roundtable Led by Rebecca Hargrove, Founder & Chair of WILL, President & CEO of the Tennessee Education Lottery Corp., and President of the World Lottery Association     And including panelists from the executive Committee of the North American Association of State & Provincial Lotteries (NASPL)

Angela Wong, Director, Montana Lottery and President of NASPL

Sarah Taylor, Executive Director, Hoosier Lottery, First Vice President of NASPL

Gretchen Corbin, President & CEO, Georgia Lottery Corp. and Second Vice President of NASPL

Cindy Polzin, Director, Wisconsin Lottery, Treasurer of NASPL 

Lynne Roiter, President & CEO, Loto Québec, President Interprovincial Lotteries

Lottery Industry Hall of Fame Ceremony                   4:00 to 5:00 pm CST 

Inducting the six new 2020 Hall of Fame members:

Scott Gunn, Senior Vice President, Corporate Public Affairs, IGT

Patrick McHugh, Executive Vice President, Lottery Group Chief Executive, Scientific Games Corp.

Gordon Medenica, Director, Maryland Lottery and Gaming, and Lead Director of Mega Millions

John Pollard, Co-Chief Executive Officer Pollard Banknote 

Nigel Railton, Chief Executive Officer, Camelot UK

Bishop Woosley, Lottery Industry Consultant and former Director, Arkansas Lottery Commission 

October 15      Thursday

Session III                            

10:00 am to 11:45 am CST Central Standard Time

Digitization of the in-store shopping and player experience 2021:  Has the pandemic accelerated the rate of modernization and digitization of Retail - enough to keep up with changes in consumer behaviour, and the changes in the retail market-place?  How might technology address new concerns for contactless interaction and heightened priority of ease and convenience?  What are the highest-priority investments that Lottery should be making in modernization, retailer support functions, and in-store digitization?

Presentations:

Scott Henneman, Vice President - Business Development & Governmental Affairs, Grover Gaming

TBD, INTRALOT

Roundtable Leader:  Gary Grief, Executive Director, Texas Lottery

Michelle Carney, Vice President Global Lottery Marketing, IGT

Maxwell Goldstein, Vice President Sales, Carmanah Signs

Jennifer Westbury, Executive Vice President Sales & Customer Development, Pollard Banknote

TBD, INTRALOT

October 16      Friday   10:00 am CST Central Standard Time

Session IV                            10:00 am to NOON 

iLottery:  There is so much to talk about as 2021 promises to be a very big year for more U.S. states to authorize iLottery, and for players to want to avail themselves of online options.  What should all lotteries be doing now to position themselves for the possibility that iLottery may be soon approved in their jurisdiction?  What are the key drivers for success in the world of online lottery?  How are the online and off-line channels integrated to be mutually supportive, engage the players on multiple channels, drive traffic to stores, and otherwise optimize the whole lottery omni-channel ecosystem?  What is the value of social-media based initiatives that nurture the online connection with the consumer?  And how do we stay close to the player amidst all these technical issues?  As one industry leader observed: “It’s not just the plumbing we need to focus on, it’s the players.”

Presentations:

Richard Bateson, Chief Commercial Officer, JUMBO Interactive U.S. iLottery

– Some basics:  Jason Lisiecki, Vice President, North America, IWG (Instant Win Gaming)

Liz Siver, General Manager, NeoPollard Interactive

TBD: IGT

TBD: Scientific Games

Roundtable Leader:  Gretchen Corbin, President and Chief Executive Officer, Georgia Lottery Corporation

Richard Bateson, Chief Commercial Officer, JUMBO Interactive

Kevin Hall, Executive Director, Virginia Lottery

Doug Pollard, Co-Chief Executive Officer, Pollard Banknote and Co-CEO of NeoPollard Interactive

Stephanie Weyant, Deputy Executive Director, Marketing & Product Development, Pennsylvania Lottery

TBD, IGT

30-minute Intermission   No dead-time though.  We will have something fun and interesting to play during these break-times!

Session V                                          12:30 pm to 2:00 pm CST

Maximizing the endless potential of Instant Scratch-offs to continue to drive growth for years to come.  Scratch ticket sales have been growing for years, but exploded for many lotteries during the pandemic. What’s driving the growth during these pandemic times, and what can lotteries do to leverage new insights and drive ongoing growth in Instants?   How can a balanced and mutually-reinforcing relationship between online and off-line Instants be built?  Why is it important to attract and engage players on multiple channels?  What are future growth platforms, POS devices, pathways to expand access to the games and attract new consumers?

TBD: Sponsor Presentations

Roundtable Leader:  Beth Bresnahan, Executive Director, DC Lottery

David Barden, Chief Executive Officer, New Mexico Lottery

Meghan Dondero, Regional Vice President, Scientific Games

Mike Purcell, Senior Vice President of Sales & Marketing, Kentucky Lottery Corp.

Brad Thompson, Vice President Sales & Marketing, Pollard Banknote

Sharp Award for Good Causes               2:00 to 2:15 CST

Awarded to the state lottery that produces the largest YoY percentage increase in net funding transferred to its beneficiary.

The shocking reveal, the gripping climactic conclusion to Post COVID19 Lottery: the Movie will be unveiled at 2:15 pm CST on Friday October

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Welcome to PGRI Lottery EXPO: Transformed

October 14 -16. 

Post-COVID19 Lottery: The Movie

 and including

PGRI Lottery Industry Hall of Fame  Congratulations to the newest members of the Lottery Industry Hall of Fame.  (L-R) Pat McHugh,  Executive Vice President, Lottery Group Chief Executive, Scientific Games
John Pollard, Co-Chief Executive Officer, Pollard Banknote Limited
Scott Gunn, Senior Vice President, Corporate Public Affairs, IGT
Nigel Railton, Chief Executive Officer, Camelot UK; Senior Vice President, World Lottery Association (WLA)
Gordon Medenica, Director, Maryland Lottery and Gaming
Bishop Woosley, Lottery Industry Consultant and former Director, Arkansas Lottery Commission 

Click here to read their bios and visit the LotteryIndustryHallofFame.com

The Sharp Award presentation

The Sharp Award presentation will be given to the lottery which produced the largest year-over-year increase in funding for good causes in FY 2019.

COVID19 has catapulted Digital Transformation from being a prediction about the future to being a here-and-now imperative.  Making sense of this inflexion point is the goal of  Lottery Expo: Transformed and Post-COVID19 Lottery: The Movie.   

While it is disappointing we will not get to see everyone in Nashville,  PGRI’s digital platform is where the audience of thousands of industry professionals will convene and forge new pathways to enable us all to stay connected, share ideas and best-practices, and preserve our feeling of community.  Let’s take this opportunity to transform for a new age, a digital era rich with tools for collaboration, communication, and interaction.  This is a time for  aspirational goals to inspire us to stretch the boundaries for what can be accomplished, invent entirely new ways to change the world, and embark  on a journey fueled by vision-driven momentum to meet the future head-on, with gusto, confidence, and actionable strategies. 

Follow PublicGaming.org (our conference website) or PublicGaming.com (PGRI home-page and news website) for conference and webinar updates, and to follow the production process as we strive to create a new kind of experience, digitally transformed to not just enable but enrich and enhance the joy of working and striving together.

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