For more information contact: Horricks, David
Director Ministry of Justice
Gaming Policy and Enforcement Branch
910 Government St
Victoria, British Columbia
V8W 1X3
Phone: 1 (250) 953-3078 Fax: 1 (250) 356-0794 Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Solicitation Number: RG-03-13 Original Publish Date: 2013/03/05 Close Date & Time: 2013/03/27 16:00 Time Zone: Pacific Time

Overview of the Requirement

The Ministry of Energy & Mines, through its Gaming Policy and Enforcement Branch ("the 
Branch"), is the lead co-ordinating ministry for gaming, responsible gambling and problem 
gambling policies and programs.

Responsible Gambling services are an integral part of the BC Responsible & Problem 
Gambling Program ("the Program"), and a cornerstone of the Province's Responsible Gambling 
Strategy. Introduced in 2003, the Strategy has three goals: to reduce the incidence of 
problem gambling, to reduce the harmful impacts of excessive gambling and to ensure the 
delivery of gambling in a manner that encourages responsible gambling and healthy choices. 
Responsible gambling services and the promotion of responsible gambling practices 
specifically support all three goals of the Strategy.

The Ministry of Energy & Mines, together with BCLC and the GameSense Program, has 
responsible gambling information centres (GameSense Information Centres or GSICs) in all 
casinos and community gaming centres in BC. Community gaming centres GSICs are stand-alone 
resource centres; GSICs in casinos are serviced by Responsible Gambling Service Providers 
hired to provide on-site education, support and program gambling counselling referrals to 
patrons. 

Responsible Gambling Service Providers, working as Game Sense Advisors (GSAs), assist 
casino managers in resolving potentially complex customer situations. They co-facilitate 
Appropriate Response Training (ART), assist in stressful patron situations related to 
problem gambling, and they support patrons in their enrolment in the voluntary self-
exclusion process and subsequent referrals to the Program's counselling services. GSAs are 
responsible for promoting responsible gambling to patrons and staff both on-site and 
occasionally in the community. They work with BCLC and with Program colleagues who 
deliver community prevention and clinical counselling services to coordinate services to 
help more British Columbians in more ways. For more information please visit the 
Program's website: www.bcresponsiblegambling.ca and the 
GameSense website: www.gamesense.ca

The Branch is seeking applications for all regions of the province; an urgent need has 
been identified for qualified and experienced individuals to provide Services in the 
Vancouver and Vernon area. The purpose of this Request for Qualifications is to qualify 
individuals in the following Service Area:

IMPORTANT
Please see "Supplier Attachments Exist" at the top right of this page. Click on the icon 
to view and download the Adobe RFP document. Instructions for submitting applications are 
in the RFQ-RG Provider-RG-03-12 document.

http://www.bcbid.ca/open.dll/showDisplayDocument?sessionID=29314079&language=En&disID=24201833&docType=Tender&doc_search_by=Tend&fromEmail=yes