PGRI Smart-Tech 2017 Conference UPDATED Agenda

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 PGRI Smart-Tech 2017  Conference 

 March 20, 21, 22 at the Park Lane Hotel, Central Park South, New York City

 PGRI SMART-Tech Conference Agenda:

 Monday March 20, 5:00 to 7:00 pm:              Opening night Reception

Tuesday March 21, 8:30 am to 5:00 pm:        Conference Sessions

Tuesday March 21, 5:00 to 7:00 pm:              Reception

Wednesday March 22, 8:30 am to 1:00 pm:  Conference Sessions

Wednesday March 22, 12:30 to 3:00 pm:       Lunch and Reception

DOUBLE Platinum Sponsor:  IGT

Platinum Sponsors:  Carmanah Signs, Diamond Game, INTRALOT, Linq3, NOVOMATIC Lottery Solutions, Scientific Games 

Silver Sponsors:  InComm and NeoPollard Interactive

Hospitality Sponsors:  EquiLottery and NOVOMATIC Lottery Solutions

 Tuesday, March 21

 8:30 am           Conference Sessions begin 

Welcome to the greatest city in the world! Gwen Dean, Director of the New York Lottery

 Keynote Speech:  Charles McIntyre, Executive Director, New Hampshire Lottery and Chair of the Government Relations Committee, North American Association of State & Provincial Lotteries (NASPL)

 Panel DiscussionGetting Real about Initiatives that Require Multi-Jurisdictional Collaboration

Many of the most exciting opportunities for our industry to build a prosperous and sustainable future depend on our ability to forge initiatives that cross jurisdictional boundaries.  What can be done to build consensus and galvanize earlier, faster, and more decisive action?  How are costs, responsibilities, and authority allocated when the costs and benefits vary by jurisdiction?  What are the governance issues that need to be addressed?

Moderator:  Wendy Montgomery, Vice President, Marketing & Sales, OLG (Ontario Lottery & Gaming Corporation)


Gerry Aubin, Executive Director, Rhode Island Lottery

Kevin Gass, Vice President, Lottery Gaming, BCLC

Jim Kennedy, Executive Vice President, Group Chief Executive, Lottery, Scientific Games

Sue van der Merwe, Chief Operating Officer, Tatts Lotteries, Australia

Jean-Luc Moner-Banet, CEO of Loterie Suisse Romande and President of the World Lottery Association

Jay Gendron, Senior Vice President North America Lottery, IGT 

10:15   Coffee Break

 Advancing the Evolution of MUSL: Strategic Initiatives  

Bret Toyne, Executive Director, Multi-State Lottery Association

Wayne Dolezol, Deputy Executive Director, Multi-State Lottery Association (MUSL)  

15 Modern Technologies Demystified

Pall Palsson, Senior Product Marketing Director, NOVOMATIC Lottery Solutions

Agnieszka Rylska, Marketing Manager, NOVOMATIC Lottery Solutions

  Do Something Millennial

Bill Breslo, Vice President Sales & Marketing, Diamond Game 

Panel Discussion:  Overcoming Obstacles to Modernization

Lotteries are working hard to enhance their support of multi-state retailers, digitize the retail shopping experience, and modernize in general.  A cornerstone to modernization is to work together to standardize business process, procedure, and technologies, across jurisdictional boundaries.  Significant progress has been made, and the industry is on the cusp of important breakthroughs.  What are the issues, how are they being addressed, and what is the status of initiatives to modernize?


Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL


Bob Beauparlant, Vice President Engineering, IGT

Tom Delacenserie, Secretary, Florida Lottery

Alice Garland, Executive Director, North Carolina Education Lottery

Terry Rich, Chief Executive Officer, Iowa Lottery

Rick Weil, Chief Executive Officer, Diamond Game

 12:30 pm:        Luncheon in Park View Restaurant

 Keynote speechThe disruptive impact of illegal lotteries affects everyone everywhere 

Jean-Luc Moner-Banet, CEO of Loterie Suisse Romande and President of the World Lottery Association

The  Future  Now of Lottery Retail   Max Goldstein, Vice President Sales, Carmanah Signs

  Panel Discussion:   Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met

What would that look like?  What are the consumer shopping trends and expectations that will drive Retailer actions to meet those expectations?  And how is Lottery aligning with Retailer actions to meet consumer demand for digitizing the shopping experience, for alternative ways to execute transactions (i.e. non-cash, Mobile Wallet, etc.), for innovation of POS’s and in-store messaging and consumer engagement strategies, etc.?  Let’s have a frank discussion about consumer and industry trends, the limitations of Lottery to align with those trends, how to overcome those limitations or at least isolate and focus on some actionable ways for Lottery to meet the needs of modern retailing and consumer expectations.  This discussion is not about the games themselves but about the in-store consumer shopping experience.

Moderator: Jeff Anderson, Executive Director, Idaho Lottery


Sean Athey, Vice President System Sales, Scientific Games Corporation

Jon-Paul Bussoli, Vice President, Product Development, Carmanah Signs

Paula Otto, Executive Director, Virginia Lottery

Pall Palsson, Senior Product Marketing Director, NOVOMATIC Lottery Solutions 

3:15 pm           Coffee Break 

Panel Discussion:  Progressive steps towards Cashless payment options

“Modernization” is the goal.  Implementation of Cashless payment options for the consumer is one of the most vital action-items.  U.S. lotteries have made significant progress towards enabling Cashless to move forward and deliver the benefits that could be transformational to the industry, and for Good Causes that lotteries fund.  Where are we at now and what can we do to bring it across the finish line?

Moderator:  Tom Delacenserie, Secretary, Florida Lottery


Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL

Kathy Pyka, Controller, Texas Lottery

Paul Riley, Vice President Product Innovation and R & D, IGT

Drew Svitko, Executive Director, Pennsylvania Lottery

 PGRI Awards Ceremony

SHARP Award for Good Causes honors the Lottery with the highest percentage increase in net funds transferred to its beneficiaries.  Randy Miller, Executive Director of the North Dakota Lottery, will accept the award on behalf of Team ND Lottery which produced an astonishing 54% increase in net funds transferred in FY 2016 over FY2015!

Lifetime Achievement Award Recipients:

Carole Hedinger, Executive Director, New Jersey Lottery

Bill Jourdain, Deputy Executive Director, North Carolina Education Lottery

 5:00 pm           Reception in Park View Restaurant  

Wednesday March 22 

8:30 am.          Conference sessions begin

 How InComm support benefits the NASPL API Initiative

Tony Fontaine, Vice President Business Development Lottery & Gaming, InComm

 Lottery UX in the Digital Age

Doug Pollard, Co-Chief Executive Officer, NeoPollard Interactive 

Regulatory Change disrupts the Games-of-Chance Industry

Philippe Vlaemminck, Managing Partner and Head of Gaming Law Practice, Pharumlegal Law Firm, Brussels 

Panel Discussion:   Alternative Facts: Roundtable on Regulatory Issues

On March 20, exactly two months will have passed since Inauguration Day.  There will be a lot to discuss as to the direction of federal actions as re internet gambling and states’ rights to determine regulatory and taxation policy.  And where the rubber-hits-the-road:  How can government-gaming as an industry fight back against the countless Alternative Facts (e.g. DFS and skill-based gaming are not gambling, legalize and tax commercial operators is a good alternative to government-lottery for channeling economic benefit to society/good causes and protecting the consumer in the games-of-chance sector, iLottery cannibalizes land-based sales, etc.)?  How can Lottery combat special interests which are influencing the media and legislators at federal and state levels to shape the regulatory dialogue with fake news?  

Moderator: Gordon Medenica, Executive Director, Maryland Lottery


Mark Hichar, Partner and Head of Gaming Law Practice, Hinckley Allen Law Firm

Bill Murray, Vice President & General Counsel, Northstar New Jersey Lottery Group

Lynne Roiter, Acting President and CEO, Corporate Secretary and Vice President of Legal Affairs at Loto‑Québec

Philippe Vlaemminck, Managing Partner and Head of Gaming Law Practice, Pharumlegal Law Firm

 10:30 am Coffee Break 

Make the Old New – Breathe new life into successful products and programs 

Gregg Edgar, Executive Director, Arizona Lottery

 Internet strategies that drive player loyalty and engage the consumer

Sue van der Merwe, Chief Operating Officer, Tatts Lotteries, Australia

 Translating Big Ideas into Real-World Products and Revolutionizing the Lottery Playing Experience.

Robert Tercek, Milestone Entertainment 

 PGRI Women’s Initiative in Lottery Leadership (WILL)

Led by Rebecca Hargrove, President & CEO, Tennessee Education Lottery, Vice President of the World Lottery Association

 12:30 pm.        Luncheon in Park View Restaurant followed by Reception